Hey there, fellow collectors and anime fans! At CAPCOM Shop, we know how exciting it is to unbox a new Bishoujo Figure or cuddle up with an adorable plushie from your favorite series. That’s why we’ve streamlined our delivery process to get your authentic collectibles to you as quickly and safely as possible, no matter where you are in the world (except Asia and select remote areas—sorry!). Read on to learn all about our shipping options, timelines, and how we ensure your goodies arrive in perfect condition.
Shipping Options to Suit Your Needs
We offer two convenient shipping methods to match your budget and delivery preferences:
- Standard Shipping: For just $12.95, we ship via trusted carriers like DHL or FedEx. This option is perfect if you’re eager to receive your order sooner. Once your item ships, it typically arrives within 10-15 days. Great for those last-minute gifts or when you just can’t wait to add to your collection!
- Free Shipping: For orders over $50, enjoy free shipping via EMS. This economical choice delivers your collectibles within 15-25 days after shipment. It’s our way of saying thanks for choosing us—saving you money while still providing reliable service.
How Long Will It Take?
We process all orders within 1-2 business days to ensure everything is packed with care. Then, depending on your chosen shipping method:
- Standard Shipping (DHL/FedEx): 10-15 days after shipment.
- Free Shipping (EMS): 15-25 days after shipment.
Please note that delivery times may vary slightly based on your location and customs processing, but we work hard to minimize delays. We ship globally to most regions, so whether you’re in the US, Europe, or beyond, we’ve got you covered!
Our Promise: Safe and Authentic Delivery
Every product we sell is officially licensed and 100% authentic—no counterfeits here! We package each item with extreme care to prevent damage during transit. From sturdy boxes for Scale Figures to soft padding for our Plushie Sets, we treat your collectibles like the treasures they are. If anything goes wrong, our hassle-free return policy allows returns within 15 days of delivery. Just reach out to our friendly support team at [email protected].
Need Help?
Have questions about your order or shipping? Don’t hesitate to contact us! We’re here to help you track your package or resolve any issues. Remember, we accept multiple payment methods including Visa, MasterCard, JCB, and PayPal for a smooth checkout experience.
Thanks for choosing CAPCOM Shop—where we bring your favorite characters to life with affordable, high-quality collectibles. Happy shopping, and we can’t wait to be part of your unboxing joy!