Last Updated: January 2025
Welcome to CAPCOM Shop! These Terms and Conditions govern your use of our website (cheapplushiestore.com) and your purchases of our officially licensed CAPCOM collectibles. By accessing our site and making a purchase, you agree to be bound by these terms.
At CAPCOM Shop, we’re passionate about bringing you high-quality collectibles from your favorite CAPCOM franchises. We’ve created these terms to ensure a transparent, fair, and enjoyable shopping experience for all our customers.
1. User Responsibilities
As a user of CAPCOM Shop, you agree to:
- Provide accurate, current, and complete information during the registration and checkout process
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations regarding your use of our website
- Use the website only for lawful purposes and not engage in any fraudulent activities
- Ensure that you are of legal age to form binding contracts in your jurisdiction
- Verify that products can be legally imported to your country before ordering
2. Products and Services Description
CAPCOM Shop specializes in officially licensed CAPCOM collectibles including:
- Bishoujo Figures: High-quality collectible figures featuring beautiful character designs
- Scale Figures: Detailed figures made to specific scale ratios
- Plushies: Available in small, medium sizes and as sets featuring beloved CAPCOM characters
We strive to provide accurate product descriptions and images. However, slight variations in color or appearance may occur due to monitor settings and manufacturing processes.
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Order and Payment Terms
Order Process
Placing an order on our website constitutes an offer to purchase products under these Terms. We reserve the right to accept or decline orders at our discretion. Order acceptance occurs when we send an order confirmation email.
Pricing
All prices are listed in US Dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.
Shipping
We ship worldwide except to some Asian countries and remote areas. Shipping options include:
- Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery within 10-15 business days after shipment
- Free Shipping: Available on orders over $50, shipped via EMS with delivery within 15-25 business days after shipment
Orders are processed within 1-2 business days after payment confirmation. Shipping times are estimates and may vary due to customs processing, holidays, or unforeseen circumstances.
You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.
4. Returns and Refunds
Your satisfaction is our priority. Please review our return policy carefully:
Return Timeframe
We accept returns and exchanges within 15 days of you receiving your items.
Return Conditions
All returned products must be in original, unused condition with all original packaging and tags intact.
Non-Returnable Items
Due to their collectible nature, the following items cannot be returned or exchanged unless they arrive damaged or defective:
- Opened Bishoujo Figures (to preserve collectible value)
- Opened Scale Figures (to preserve collectible value)
- Plushies with removed tags or signs of use
- Items not in original condition
Return Process
To initiate a return or exchange:
- Contact our customer support at [email protected] within 15 days of receiving your order
- Provide your order number and reason for return/exchange
- We will email you a Return Authorization Number and shipping instructions
- Package the items securely with all original packaging
- Ship the package to our returns center at: CAPCOM Shop Returns, 3079 Simpson Avenue, SAINT PAUL, US 55126
Refund Processing
Refunds are processed within 5-7 business days after we receive and inspect returned items. The refund will be credited to your original payment method. Original shipping fees are non-refundable.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error or defective products. We recommend using a trackable shipping service with insurance.
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at [email protected] with photos of the damage and your order number. We will arrange for a replacement or refund and provide a prepaid shipping label.
5. Intellectual Property
All content on this website, including logos, text, graphics, images, and product designs, is the property of CAPCOM Shop, CAPCOM Co., Ltd., or their licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without express written permission from the rights holders.
All CAPCOM characters and related elements are trademarks and copyrights of CAPCOM Co., Ltd. Products are officially licensed collectibles.
6. Limitation of Liability
CAPCOM Shop’s liability for any claim related to your use of the website or products is limited to the purchase price of the products in question.
We are not liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance resulting from causes beyond our reasonable control
- Customs delays, import duties, or taxes
- Minor variations in product appearance from website images
- Damages resulting from misuse or improper care of products
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Minnesota, USA. Any disputes shall be resolved in the courts located in Saint Paul, Minnesota.
We encourage you to contact us directly at [email protected] to resolve any issues before pursuing formal dispute resolution.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: CAPCOM Shop, 3079 Simpson Avenue, SAINT PAUL, US 55126
Thank you for choosing CAPCOM Shop for your collectible needs. We appreciate your trust in us and are committed to providing you with high-quality officially licensed CAPCOM products and exceptional service.
Happy collecting!
The CAPCOM Shop Team
